Here you will find downloadable forms and documents relating to BHSQ's policies and procedures. All files are in pdf format.
BHSQ Governance Structure BHSQ Governance Structure
Customer Service - Appeals and Complaints Communications Statement Pricing Invoicing Policy Customer Service Standards Policy Appeals Policy Appeals Form Complaints Policy
Equality, Diversity and Access Equity Equal Opportunities Diversity Policy Reasonable Adjustment Policy Special Considerations Policy
Conflict Management Conflict of Interest Policy
Sanctions Sanctions Policy