Policies and Procedures Documents
Here you will find downloadable forms and documents relating to BHSQ's policies and procedures. All files are in pdf format.
BHSQ Governance Structure
BHSQ Governance Structure
Customer Service - Appeals and Complaints
Communications Statement
Pricing Invoicing Policy
Customer Service Standards Policy
Appeals Policy
Appeals Form
Complaints Policy
Equality, Diversity and Access
Equality, Diversity and Inclusion Policy
Reasonable Adjustment Policy
Special Considerations Policy
Conflict Management
Conflict of Interest Policy
Sanctions
Sanctions Policy
Other Policy Documents
Assessment of BHSQ Qualifications in a Language Other Than English
Asesu cymwysterau BHSQ mewn iaith heblaw Saesneg
Welsh Language Policy statement
Datganiad Polisi’r Iaith Gymraeg
BHSQ Corporate Brand Guidelines
Whistleblowing Policy
Malpractice & Maladministration Policy
Qualification Development Policy
Qualification Withdrawal Policy
Guidance for the use of audio, video and photography in BHSQ Qualifications